About Tamarinda

How long have you been in business and where are you located?

  • Tamarinda launched in 2007, after its founder could no longer find her favorite glycerin soap! We are and U.S company located in Austin Texas. Learn our story on the About Us page.

About Our Products

What is glycerin soap?

  • Glycerin soap is a type of soap that contains a high amount of glycerin, a natural humectant. This means it helps to draw moisture to your skin.  It has a unique smooth, silky, low bubble lather that cleanses without the drying effects of many commercial detergent-based soaps. Our soaps are pH-balanced, 100% vegetable-based, and cruelty-free.

What ingredients are in your soaps?

  • Our soaps are handcrafted with high-quality ingredients, including Sodium Palmate, Sodium Cocoate, Aqua, Glycerin, and others. Our soap does not contain:  parabens, phthalates or triethanolamine.   You can find a full list of ingredients on the product pages. 

Do you offer different formulas?

  • Yes, we have two primary formulas: a clear glycerin soap and sulfate-free "sensitive" glycerin soap. We offer bars soaps, facial soaps, and 3 pound loaves in each of these formulas.  Both formulas are skin friendly.  Our "sulfate-free “sensitive” formula is targeted for dry or sensitive skin.

How does the 3-pound soap loaf work? How does the 3-pound soap loaf work?

  • Our 3-pound loaves are our best value. Start by selecting your preferred formula (Clear regular or Sulfate Free “sensitive”).  Then select your favorite fragrance (or unscented).  Finally you can opt for whether you'd like us to cut the loaf into ten 4.8 oz bars for you (99% of customers like this option), or if you'd prefer to cut it yourself.  It’s that easy.

Can I buy unscented soap?

  • Yes, we offer unscented glycerin soap in both individual bar form and as 3-pound loaves. This is a great option for those with fragrance sensitivities.

How can I use your fragrance oils?

  • Our fragrance oils are 100% undiluted and can be used in a variety of ways, such as in diffusers, baths, for massage oils, or as a laundry scent. The fragrance oil product page provides detailed instructions on how to use them.

Purchasing and Shipping

What payment methods do you accept?

  • We accept Visa, MasterCard, American Express, Discover, Google Pay, and PayPal Express. We can also accommodate personal or company checks by request; please contact us to arrange this.

How do I save money on my order? 

  • You can save over 24% by purchasing our glycerin soap with your purchase of our exclusive in 3-pound loaves instead of individual bars.  Customers who sign up for our email newsletter are notified when we have sales. We typically have a sale every quarter or around holidays.

How much do you charge for shipping?

  • We charge a Flat Rate shipping fee of $5.95 on each order. Shipping costs have risen steadily and our actual cost to ship is notably higher. Instead of raising our prices for our soap, we ask our customers to share the shipping cost in this way. We find that our customers will plan their orders so as to optimize their shipping cost.

Do you offer gifts or gift wrapping?

  • Yes, we offer various gift sets, including 2-packs of facial soaps and 4-, 6-, and 8-packs of glycerin soap.

How long will it take to receive my order?

  • Most orders are processed and shipped within 24 hours.  If you order a custom 3-pound loaf, please allow an extra 2 days for processing.  Ship times vary by location.  We use USPS Ground Advantage, which report ship times between 3 and 5 business days.  You can track your order using the tracking number provided in your shipment confirmation email.

What is your return or exchange policy?

  • We happily accept your return if you are not satisfied with your order.  We provide a return shipping labe and will refund your order of unopened product.  We can accommodate your exchange request, however shipping charges will apply. Please contact customer support for further information.

My order is damaged/incorrect or an item is missing. What should I do?

  • For any issues with your order, contact us with the details and we will make sure to resolve it.

Where can I find your full store policies?

  • You can find detailed information about our terms of service, privacy policy, and other store policies on our website.